General Help

Contact: 0800 1111
Website (External Link)
You can talk to us about anything. Whatever you’d like to talk about is important to us. You are not alone. Whether you’re feeling stressed, anxious, lonely or down, no matter what it relates to – we are here for you. ChildLine is a private and confidential service, meaning that what you say stays between you and ChildLine. Telephone lines are open 24/7

Respect Yourself
Website (External Link)
Lots of good advice and help

Runaway Helpline
Contact: 116000
Text free: 1160000
Website (External Link)
Runaway Helpline provides information, help, support and options if you’re thinking of running away or if you’re already away. Whatever you tell us at Runaway Helpline, we’ll listen and offer support. Not judge or tell you what to do. It’s your call.

Contact: 01452 306 333
Contact: 08457 90 90 90
Website (External Link)
Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Winston’s Wish
Contact: 01242 515 157
Contact: 08452 03 04 05
Website (External Link)
Provider of services to bereaved young people and their families offering practical advice and guidance in helping to grieve and cope with bereavement.

Storehouse Foodbank
Storehouse Foodbank is a project that aims to support families, couples and individuals in short term need of food and toiletries. Based in Trowbridge, this service began in 2006 in response to a growing need within our community. Since this time we have developed good working relationships with a range of local agencies and services aiming to support the wider community.
Website (External Link)


Substance / Addiction Help

Addiction Advisor
Contact: 0845 508 7111
Website (External Link)
A professional addictions healthcare company focused on providing you with high quality expert advice, information, care planning and treatment for addiction problems. All advice is provided completely free-of-charge by our expert assessment team. Led by a consultant addiction psychiatrist, the assessment team consists of nurses, doctors, counsellors and psychologists who work together to bring you the best advice, treatment and value available.

Alcohol Anonymous
Contact: 0845 769 7555
Website (External Link)
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. This year it has set up a Young Peoples Project to extend their support to young people suffering from alcohol problems.

Website (External Link)
Is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same. This site offers various aids for the compulsive gambler including a forum, a chat room, literature and most importantly a meeting finder. Meetings are the core of Gamblers Anonymous and we have meetings every day of the week throughout England, Wales and Ulster.


Gay Support

Contact: 08000 502 020
Website (External Link)
Is a lobbying and focus group working for equality for LGBT and provide support and help for people experiencing abuse and/or discrimination because of their sexuality.


Legal & Reporting Abuse

Contact: 020 7008 0151
Website (External Link)
A trained professional will give you free and confidential advice on what to do next. They can also help you find a safe place to staystop a UK visa if you’ve been forced to sponsor someone. Contact the Forced Marriage Unit (FMU) if you’re trying to stop a forced marriage or you need help leaving a marriage you’ve been forced into. Monday to Friday, 9am to 5pm Out of hours: 020 7008 1500 (ask for the Global Response Centre) Call 999 in an emergency.

Contact: 0800 555 111
Website (External Link)
When crime does take place, we believe that anybody who knows those responsible should go to the police. However, many people who want to take action are close to the criminal and fear retribution. Crimestoppers offers them the secure means for them to get that information to the police, making their families and communities safer. Contact us anonymously with information about crime.


Mental Health Issues

Contact: 0808 801 0677
Website (External Link)
Beat is the UK’s eating disorder charity. We exist to end the pain and suffering caused by eating disorders.

Website (External Link)
Written by clinical psychologists, this website deals with the subject of depression in young people. It is intended that it be used as a resource to help users to recognise the symptoms associated with the condition as well as offering some suggestions about ways to combat these symptoms.

Website (External Link)
Harmless is a user led organisation that provides a range of services about self harm including support, information, training and consultancy to people who self harm, their friends and families and professionals.

Mental Health Support Teams
Website (External Link)
‘On Your Mind’ signposts children and young people in Wiltshire to sources of support for good mental health and emotional wellbeing. The On Your Mind website has lists of resources and contact information for young people to access counselling and support. It also has advice for parents and professionals on how to help support young people’s mental health and wellbeing.

Contact: 0300 123 3393
Contact: 01452 500 532
Website (External Link)
We can help you make choices about treatment, understand your rights or reach out to sources of support. When you’re living with a mental health problem, or supporting someone who is, having access to the right information – about a condition, treatment options, or practical issues – is vital.

National Self Harm Network
Contact: 0800 622 600
Website (External Link)
Support individuals who self harm to reduce emotional distress and to improve their quality of life. Support and provide information for family and carers of individuals who self harm. Empower and enable individuals that self harm to seek further support and alternatives to self harm.

Self Harm
Website (External Link)
Provides advice and support to young people impacted by self harm.

Women’s Self Harm
Contact: 0808 800 8088
Website (External Link)
Bristol Crisis Service for Women (BCSW) is a national organisation that supports girls and women in emotional distress. We particularly help women who harm themselves, often called self-injury.


Sexual Health Support & Advice

British Pregnancy Advice Services
Contact: 08457 304 030
Website (External Link)
Providing help to women with an unplanned pregnancy, or a pregnancy they choose not to continue with. The UK’s leading independent provider of abortion care. As well as non-directive and impartial counselling for unplanned pregnancy and abortion treatment we also provide emergency contraception (such as the “morning after pill”), free pregnancy testing and vasectomy services.

Chlamydia Screening
Contact: 02083 276 049
Contact: 0845 422 6202
Website (External Link)
Provides advice and details about chlamydia and can provide details for free confidential screening for chlamydia.

Marie Stopes Clinic
Contact: 0845 508 9928
Website (External Link)
Supports a woman’s choice to continue with her pregnancy or have an abortion. The 24-hour abortion information and booking service answers your questions and can arrange a fast convenient appointment if required. They also able to offer a telephone abortion consultation service, where you can arrange to have an initial abortion consultation over the phone with an experienced nurse at a time that suits you.

Teenage Health Questions
Website (External Link)
Provides information for teens on bullying, body changes, alcohol, drugs, accidents, moods, sex and not feeling well. Provides answers to all those questions you don’t want to ask your parents or a teacher.